Why choose PrivateFly for your private jet charter?
At PrivateFly, we're ready to assist with your next private jet charter, wherever and whenever you need to fly.
With thousands of aircraft, and hundreds of operators to choose from, we know the value that a charter broker can bring, helping you choose from what can feel like an overwhelming choice of options. It's a position of trust and responsibility that we take very seriously.
So here's what makes PrivateFly different from the rest.
1) Backed by a leading global private aviation group
PrivateFly is owned by Directional Aviation, one of the largest private aviation groups in the world.
This gives us - and our clients - a number of benefits including financial stability; competitive market pricing thanks to our greater buying power; and priority access to group-owned aircraft - including our City Pairs exclusive fixed route pricing.
2) Industry-leading safety & privacy
Your safety and security is our highest priority. As part of Directional Aviation, we have an industry-leading safety culture that goes significantly beyond other brokers and industry minimums. We have a Group Safety Officer in both Europe and the US, who each oversee all our supplier relationships, working only with aircraft operators that can adhere to the highest standards of safety and service. Our Safety Officers are always happy to talk to our clients, if you have any questions about the operators we work with.
Our due diligence now also includes assessing operators on their additional hygiene and health protocols in the light of the COVID-19 pandemic. All of our group-owned family fleet aircraft are carefully sanitised before every flight.
PrivateFly is also an Argus Certified Broker and a Wyvern Broker. These voluntary accreditation schemes review workplace culture, operational processes, and financial stability - only awarding a certificate to those who meet their designated high standards.
3) Client ratings & reviews
We have a large number of clients who we have worked with over many years, and many new ones come to us as a result of a recommendation or referral.
We're extremely proud of the reviews of our service, which are collected and verified via the independent platform Trustpilot. We now have over 800, and a Trustscore of 4.9/5. You can browse these detailed reviews of our service, from real clients here: Trustpilot reviews of PrivateFly.
4) Aviation experts - available 24/7
At PrivateFly we live and breathe private jets, and your flight is our passion. The company was founded by CEO Adam Twidell, an experienced RAF and private jet pilot and many of our client-facing team have aviation backgrounds or degrees. This means they know the aircraft and the industry inside out, and can answer any of your questions about the aircraft or airport you're considering, helping you weigh up the pros and cons of different options in a truly informed way.
Our experts are available 24/7 and after a booking is made our dedicated Client Services team take over, ready to assist you at any stage. They manage every detail of your schedule from start-to-finish, taking care of catering; onboard amenities; ground transfers if required; weather checks and liaising with operators, airports, and all other parties to make sure everything runs smoothly and seamlessly.
5) Innovative technology for a faster & smarter response
Our tech-focussed business means we can work smarter and faster at every stage. Our proprietary platform connects seamlessly with aircraft operators, providing quotes for your flight from across the market in minutes - not hours or days.
This also means we can have you airborne in under an hour if necessary. And we know communication is essential, so we'll keep you updated every step of the way - in the way that works best for you.